Quality

We, as a charity strive to work to provide the best quality services we can, to our service users, volunteers and staff. To ensure that we are providing the best quality service, we undergo external quality assessments over all areas of our work.

MQM (Mind Quality Mark)

MQM is the quality assurance assessment Mind carries out over all regional Mind associations across England and Wales.

By participating in these assessments, we show that we carry out our work with the wellbeing of the service users, volunteers and staff at the heart of our actions and that the needs of each of these are being met accordingly.

We underwent our Quality Assurance Assessment in 2016 and passed “with flying colours”. We are extremely proud of our achievements and will endeavour to maintain and consistently increase our high standard of local and regional support.